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  • | Tel: 800 538 4263
  • | Tel: 800 538 4263

Webinar Replay: How to Drive Contact Center Performance and Learning Success

Watch the Webinar Replay

Learn from real-life case studies of using gamification & feedback to drive an engaged workforce and improve learning

In this expert series webinar we discussed the 6 steps for contact center performance engagement and learning, based on 3 real-life customer case studies:

  • Focus on the middle
  • Personalize
  • Go for intrinsic "competition"
  • KPIs are dynamic
  • Learning. Daily
  • Integrations matter

About GamEffective:

GamEffective is a leading workforce performance management company, helping companies engage employees to improve performance, motivation and learning. GamEffective supercharges performance and learning through personalized gamification and real time feedback. The GamEffective platform can easily integrate with existing enterprise applications, providing a deep and effective gamification solution that significantly improves performance and is easily integrated into existing systems. GamEffective's innovative gamification workforce performance platform is used by leading multinationals.